Privacy Policy

1. Introduction

Botson (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, Adobe Illustrator plug-ins, and related services (collectively, the “Service”).

2. Information We Collect

Information You Provide

• Account information: Name, email address, company name, and password when you create an account
• Billing information: Payment details processed securely through our third-party payment provider
• Content: Files, artwork, proofs, and other materials you upload to the Service
• Communications: Information you provide when you contact us for support or feedback

Information Collected Automatically

• Usage data: Pages visited, features used, and actions taken within the Service
• Device information: Browser type, operating system, device identifiers, and IP address
• Log data: Server logs including access times, pages viewed, and referring URLs
• Cookies: We use cookies and similar technologies to maintain session state and remember your preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Send you service-related communications, including account notifications and technical updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With trusted third-party providers who assist us in operating the Service (e.g., cloud hosting, payment processing, email delivery)
• Proofing workflows: When you send proofs to customers through the Service, the relevant proof content and reviewer information is shared with the intended recipients
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice

5. Data Storage and Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure cloud infrastructure, and regular security assessments. Your files and artwork are stored securely on Amazon Web Services (AWS) infrastructure. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information, subject to legal and contractual obligations
• Data portability: Request your data in a structured, machine-readable format
• Opt out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies to maintain your session, remember your preferences (such as theme settings), and improve the Service. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of the Service.

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].